Privacy Policy
This Privacy Policy explains how Book Italy Transfers collects, uses and protects your personal data when you use our website and services.
1. Data Controller
The data controller is:
Autonoleggio da rimessa Aniello Verde - TransfeRelax
(operating as Book Italy Transfers)
Email: info@transferelax.com
2. Data We Collect
We may collect the following personal data:
- Name and surname
- Email address
- Phone number (including WhatsApp)
- Pickup and drop-off details
- Flight number (if provided)
- Payment details (only when applicable)
3. How We Use Your Data
Your personal data is used to:
- Process and manage bookings
- Provide customer support
- Communicate service updates
- Comply with legal obligations
4. Legal Basis
We process your data based on:
- Contractual necessity (to provide the service)
- Legal obligations
- Legitimate interest
5. Data Sharing
Your data may be shared only when necessary with:
- Drivers and service partners
- Payment providers
- Legal authorities when required by law
6. Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
8. Cookies
Our website uses cookies to improve user experience and analyze traffic. For more information, please refer to our Cookie Policy.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure.
10. Contact
For any privacy-related request, you can contact us at: info@transferelax.com
